Capital A, the parent company of AirAsia, and Trip.com Group have forged a strategic partnership that encompasses multiple lines of business. This collaboration includes flights, accommodations, attractions, tickets, car pickups, and payments. The partnership builds on an initial agreement between the two companies entered into in 2020.

Tony Fernandes, CEO of Capital A, expressed his excitement about the inclusion of AirAsia, AirAsia MOVE, and BigPay in the partnership. The collaboration aims to promote AirAsia flights and ancillary services on Trip.com Group platforms while expanding AirAsia’s inventory and growth plans in China. Additionally, Trip.com Group’s customer base will be introduced to the ASEAN region through this partnership.

AirAsia MOVE will operate on Trip.com Group’s hotel inventory and offer activities, tickets, and ride collaborations for Trip.com Group customers. By leveraging each other’s extensive networks and resources, the partnership aims to provide customers with enhanced travel experiences while fostering mutual growth and success for both organizations.

The two companies also plan to cooperate on customer service and payments. TripLink, Trip.com Group’s payments subsidiary, will provide payment solutions for AirAsia Aviation Group. Jane Sun, CEO of Trip.com Group, highlighted the importance of the long-standing relationship with Capital A and the benefits of a strategic partnership. Sun expressed enthusiasm about leveraging Trip.com Group’s process improvements and customer experience in collaboration with Capital A while showcasing positive results since the initial agreement in 2020.

The strategic partnership between Trip

By Samantha Johnson

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