Georgia Tech has been recognized for its outstanding procurement operations with the National Association for Educational Procurement (NAEP) Award for Excellence in Procurement. This award highlights the exceptional work of the Office of Procurement and Business Services (PBS), which has demonstrated innovation and a commitment to providing value to faculty, staff, and students.

During NAEP’s 2024 EPIC meeting, CEO Ajay Patel and Director Erin Mitchell accepted the award on behalf of Georgia Tech. Their session focused on the transformative potential of robotic process automation (RPA) in procurement operations. RPA enables the automation of manual tasks, reducing errors and improving operational efficiency, allowing organizations to achieve significant cost savings and process optimization.

One example of Georgia Tech’s innovative use of RPA is the “Compliance Document Bot,” which simplifies communication with suppliers to request essential compliance documents such as E-Verifi, Certificate of Insurance, and Sole Source. Additionally, the vendor liability team plans to introduce a “welcome bot” to interact with new vendors via email, providing information about purchase orders and invoice policies. These initiatives underscore PBS’ commitment to embracing advanced technology to better serve the campus community and achieve operational excellence.

By Samantha Johnson

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