The use of technologies shall considerably improve the efficiency of bus transport operations major to greater solutions. For instance, the use of GPS tracking systems and bus and crew scheduling can assistance optimize bus routes, decrease fuel consumption, and increase the accuracy of arrival and departure instances, shares Shri Shekhar Channe, IAS, Vice Chairman &amp Managing Director, Maharashtra State Road Transport Corporation (MSRTC), in an exclusive interaction with Nisha Samant of Elets News Network (ENN).

As the Vice Chairman and Managing Director of Maharashtra State Road Transport Corporation (MSRTC), how do you envision the part of the organisation in the improvement of the state’s transportation infrastructure and economy? What initiatives are you taking to modernize MSRTC and make it much more effective and buyer-friendly?

Maharashtra State Road Transport Corporation plays a crucial part in connecting persons and goods across distinct regions, and enhancing financial development and improvement in and adjacent states of Maharashtra.

MSRTC functions closely with distinct stakeholders, such as government agencies, the private sector, and citizens, to determine and prioritize transportation requirements, create strategic plans, and implement powerful policies and applications. Additional, MSRTC offers thousands of direct and indirect employments. There are millions whose livelihood depends on the solutions getting run by MSRTC.

Some certain initiatives getting taken to modernize and increase the efficiency and buyer-friendliness of the Maharashtra State Road Transport Corporation include things like:

1. Leveraging technologies: MSRTC is leveraging on emerging technologies, such as intelligent transportation systems, digital platforms, and mobile applications, to increase operations, improve security, and give greater solutions to prospects. For instance, the corporation has created a userfriendly app to allow prospects to book tickets, track autos, and give true-time data on arrival and departure instances.

two. Enhancing fleet management: MSRTC has adopted sophisticated fleet management technologies, such as GPS tracking, bus and crew scheduling to optimize routes and enhanced punctuality. This has led to substantial improvement in service reliability.

three. Enhancing buyer knowledge: MSRTC is focusing on enhancing the general buyer knowledge by offering clean, comfy, and protected autos, properly-educated drivers and employees, and effective booking and payment processes. MSRTC also runs a 24*7 get in touch with centre to address buyer complaints promptly.

four. Advertising sustainability: MSRTC has adopted environmentally friendly practices, such as applying option fuels. The corporation plans to upgrade 25% of its fleet strength to electric in the close to future. This will considerably assistance to decrease carbon emissions, increase air high quality, and market sustainable mobility.

five. Collaborating with stakeholders: The corporation has many ongoing infrastructure projects that are getting created by way of the Public Private Partnership (PPP) Model. Numerous other company models are also getting explored, such as Construct, Operate and Transfer (BOT), exactly where the Corporation does not have to make substantial upfront CAPEX investments for monetization of its land banks and improvement of globe class passenger infrastructures.

MSRTC has lately announced plans to expand its fleet of electric buses. How do you strategy to assure that the transition to electric autos is seamless and costeffective for MSRTC?

In line with government’s vision of upgrading 25% of Corporation’s fleet to electric, MSRTC is poised to take up the daunting activity of expanding its operation to electric across Maharashtra. In order to assure that transition to electric buses can be produced seamless and price-powerful, MSRTC has taken the following measures.

1. Identification of depots and charging infrastructure places: Just before creating the transition to electric buses, it was crucial to establish the depot places for operations and transit charging points. Numerous other components such as the continual availability of electrical energy for charging infrastructure, load issue of routes, route length, and so on., have been taken into consideration.

two. Improvement of a complete strategy: A complete strategy is getting created to assure a smooth transition to electric buses. The strategy consists of facts on procurement, financing, charging infrastructure, instruction, operations and upkeep.

three. Consultation with sector specialists: To assure a effective transition, MSRTC has hired and consulted sector specialists who have knowledge in implementing electric bus projects. This is to assistance determine possible challenges and give guidance on ideal practices.

four. Present economic incentives: MSRTC has currently tendered for procurement of 150 electric buses on GCC Model. In order to encourage participation from OEMs and as per DHI suggestions beneath the FAME II scheme, MSRTC has disbursed economic incentive in the type of subsidy to the OEMs. For, subsequent procurements MSRTC intends to adhere to a related subsidy model.

five. Construct charging infrastructure: A single of the most significant challenges in transitioning to electric buses is the availability of charging infrastructure and the substantial upfront CAPEX. To overcome this challenge, charging infrastructure shall be constructed in strategic and prime MSRTC places. The funds for the exact same are getting sought from the state government.

six. Guarantee deployment of educated staffs: Given that the procurement of electric buses shall be on GCC Model, the duty of offering drivers and upkeep of buses shall rest with the supplier. Even so, MSRTC shall assure that the sources deployed are certified and educated to manage electric bus operations.

7. Monitor overall performance: Ultimately, it is important to monitor the overall performance of electric buses to assure that they are operating effectively and that any troubles are identified and addressed promptly. This monitoring shall include things like standard information collection and evaluation of power consumption, upkeep charges, and automobile overall performance.

MSRTC has been undertaking a number of initiatives to increase the security and comfort of passengers, such as the installation of CCTV cameras, GPS systems, and panic buttons in buses. What effect have these measures had on passenger satisfaction and security?

MSRTC had installed Car Tracking Devices (VTD) in 17,000+ buses for true-time monitoring and tracking of its fleets. MSRTC has also installed a central command and handle centre for true-time tracking of fleet movement and any alert generated by automobile and passenger. Additional, installation of panic buttons is getting accomplished maintaining in thoughts the security of females passengers. Punctuality is getting tracked for trips operated. All MSRTC depots are beneath CCTV surveillance to safeguard against any untoward incident. These kind of security measures have instilled a sense of security in MSRTC’s commuters, creating MSRTC a very first decision for travel in particular on extended distance and inter-city routes.

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MSRTC is one particular of the biggest employers in Maharashtra, offering jobs and livelihoods to thousands of persons. What initiatives are you taking to market employee welfare, ability improvement, and profession advancement inside MSRTC?

There are a number of initiatives that MSRTC requires to market employee welfare, ability improvement, and profession advancement, viz:

1. Employee wellness applications: Every single year free of charge annual overall health verify-ups are performed by MSRTC for its workers.

two. Coaching and improvement applications: MSRTC on a standard basis arranges trainings each for its drivers as properly as management level workers. Drivers are sent for refresher trainings at defined intervals. Leadership improvement applications are also arranged for MSRTC workers at each national and international level. These trainings assistance them to study and fully grasp the ideal practices getting undertaken across a variety of transport organizations across the globe.

three. Promotion and succession organizing: MSRTC has overall performance evaluations and abilities assessments for identification of higher-possible workers. Primarily based on the capabilities, MSRTC decides on the deployment and succession organizing for taking more than important projects.

four. Diversity and inclusion initiatives: MSRTC believes in advertising diversity that creates an inclusive workplace culture exactly where all workers really feel valued and supported. MSRTC has in the previous recruited females drivers and conductors with out prejudice.

five. Recognition and rewards applications: Every single year MSRTC recognizes the efforts of its drivers and rewards them for accident-free of charge service. MSRTC is also organizing and designing a reward system for its workers across the state primarily based on reaching operational targets and profitability.

What are your future initiatives to modernize and increase the organization’s operations and solutions? How do you envision MSRTC’s part in supporting the state’s financial improvement and development in the coming years?

There are a number of future initiatives that shall assistance modernize and increase the operations and solutions of bus transport organizations, major to greater buyer satisfaction, improved ridership, and a much more sustainable future.

1. Adoption of technologies: The use of technologies shall considerably improve the efficiency of bus transport operations major to greater solutions. For instance, the use of GPS tracking systems and bus and crew scheduling can assistance optimize bus routes, decrease fuel consumption, and increase the accuracy of arrival and departure instances. OBD device which is a normal way to access numerous sorts of automobile associated information, such as true-time parameters such as RPM, speed, pedal position, emission readiness status and so on. shall considerably improve automobile overall performance by way of insights on preventive upkeep.

two. Investment in electric and alternate fuel buses: MSRTC has future plans to shift majority of its diesel bus operations to electric and alternate fuels such as CNG and LNG. The use of these buses shall decrease emissions and give a much more sustainable mode of transport.

three. Buyer-centric method: MSRTC is poised to adopt a buyer-centric method by enhancing passenger knowledge by way of initiatives such as offering true-time updates, comfy seating, and greater accessibility for females and senior citizens.

four. Integration with other transport modes: MSRTC has future plans of integration with other modes of transport, such as trains, metros so as to give passengers with a seamless and practical travel knowledge. This can be accomplished by way of initiatives such as integrated ticketing systems and enhanced intermodal connectivity.

five. Information-driven selection creating: MSRTC shall improve its concentrate on higher use of information analytics to make informed choices on route organizing, fleet management, and service improvements. By analyzing passenger information, the corporation shall determine trends and regions for improvement, major to greater solutions.

six. Asset Monetization: MSRTC has plans to monetize its land banks on make, Operate and Transfer Model (BOT) by way of Public-Private Partnership (PPP). MSRTC plans to commercially discover company possibilities by creating logistics parks, warehouses, cold storages, contemporary bus ports, and so on., which shall indirectly lead to thousands of job creations in the state and contribute to the state GDP.

MSRTC plays a important part in offering reasonably priced and accessible transportation to persons across Maharashtra, such as in rural and remote regions. How are you addressing the challenges of serving these diverse communities, and what actions are you taking to assure that MSRTC’s solutions are accessible and equitable for all passengers, regardless of their place or background?

MSRTC believes in the philosophy of transportation for all. For this objective, MSRTC has been operating particular obligatory trips across Maharashtra to advantage the commuters of the state, in particular in rural and mofussil regions. MSRTC also has a variety of schemes and concessions for its travellers to make trips reasonably priced. For instance, there are discounts in fare for students and senior citizens travelling in MSRTC buses. Senior citizens aged 75 and above can travel free of charge of price in MSRTC buses, and the exact same facility is accessible for female students (till class 12). At the moment, MSRTC has 29 distinct sorts of concessional schemes for its passengers. Additional, MSRTC ticket pricing (stage-smart fare) is normal and exact same irrespective of place of operation.

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The transportation sector is undergoing fast technological alter, with innovations such as electric and autonomous autos promising to transform the way we move persons and goods. How is MSRTC preparing for this new era of transportation, and what investments are you creating in new technologies and infrastructure to assure that MSRTC remains competitive and relevant in the years ahead?

With the alter in the technological landscape in the transportation sector, MSRTC is prepared to imbibe and adopt the alterations. MSRTC is creating sizable investments in modernization of the Corporation. Implementation of projects like ERP will considerably assistance MSRTC attain internal efficiency. MSRTC shall emphasize on implementation of digital transformation projects like ETIM-ORS (ETIM-ORS three.) that will market ease of ticketing and a cashless economy. Other ITMS projects such as bus and crew scheduling, and automobile tracking systems will supplement the MSRTC operation and assistance in greater decisionmaking.

On the procurement front, MSRTC intends to concentrate on GCC mode of procurement with specific emphasis on procurement of electric and alternate fuel autos. The Corporation intends to progressively shift to an asset-light model of operation which shall be sustainable in the extended term.

By Editor

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