A recent report by Salesforce has shed light on the growing interest among Spanish workers in mastering generative artificial intelligence (AI) as a way to advance their careers. According to the study, more than a third of Spaniards (39%) believe that becoming proficient in AI will give them a competitive edge at work. However, the report also warns that the lack of clear policies around the use of this technology poses risks for companies.
The study found that 61% of Spanish workers have used AI tools not formally approved by their company, and up to 33% have used them despite being expressly prohibited. This highlights a concerning trend among employees who are turning to new technology without any training, guidance or approval from their employer.
The research titled “The Promises and Challenges of Generative Artificial Intelligence at Work” gathered opinions from over 14,000 workers across fourteen countries, including Spain. The report highlights that company policies and training around AI are not well-defined or at best ambiguous. Despite this, workers recognize the importance of this technology in advancing their careers, with 74% of those using it stating that it makes them more productive.
However, the lack of training and clear policies has led users to engage in unethical work activities when using AI, such as passing off AI work as their own or inflating their skills. Furthermore, the report reveals that 86% of Spanish workers believe there are barriers to using generative artificial intelligence at work.
The report emphasizes the need for companies to invest in safe and ethical AI tools and train their employees on responsible AI use. It concludes that while companies may be applying generative AI, how they do it effectively and ethically is crucial for success in today’s fast-paced business environment.
In summary, mastering generative AI is becoming increasingly important for Spaniards looking to get ahead at work but requires proper training and ethical guidelines to avoid unintended consequences.